Kalos Health is a nonprofit health care coordination solution for Medicaid plans in Western New York. We manage member wellness and improve quality of life in Greater Buffalo Niagara. Medicaid Managed Long-Term Care (MLTC) Payment Medicaid Managed Long-Term Care (MLTC) (716) 216-8368 / 1-800-894-2464 (TTY: 711) Monday – Friday: 7:30 A.M. – 5 P.M. Call us or select one of our plans to learn about enrollment!