Kalos Health is a nonprofit health insurance organization for Medicaid & Medicare Dual Advantage plans in Western New York. Kalos Health Gold Plus (HMO-SNP) Medicare Dual Advantage Community Events Making a difference together in improving quality of life in Buffalo-Niagara! Medicaid Managed Long-Term Care (MLTC) Call us or select one of our plans! Kalos Health Gold Plus (HMO-SNP) Medicare Dual Advantage 1-800-399-1954 (TTY: 711) from 8 A.M. – 8 P.M. Between April 1 and September 30, Member Services is available Monday through Friday. Member Services is available seven days a week between October 1 and March 31. Gold Plus (HMO-SNP) OTC Card Activation Medicaid Managed Long-Term Care (MLTC) (716) 304-1212 or 1-800-894-2464 (TTY: 711) Monday – Friday: 7:30 A.M. – 5 P.M. MLTC Make A Payment
