Making a Difference Together in Managing Your Health! Our Medicaid MLTC plan improves quality of life for Western New Yorkers in six counties. Kalos Kares Newsletter! WNY Health Events Kalos Member Events Managed Long-Term Care (MLTC) 716-216-8368 / 1-800-894-2464 (TTY: 711) Monday – Friday: 8 a.m. – 5 p.m. Managed care plan for Medicaid members with a chronic illness or disability who live in Erie, Niagara. Genesee, Orleans, Chautauqua, & Monroe Counties. MLTC Plan Overview Make A Payment FAQ
