About Us

Founded in 2014, Kalos Health is a regional nonprofit Health Insurance Company that maintains a pulse on the ever-changing landscape of health care across Western New York.  We stay informed and view these changes as opportunities to forge new partnerships, collaborate, drive change and affect the future, all for the betterment of our members.

Kalos Health provides health insurance coverage through a Medicaid Managed Long-Term Care (MLTC) Plan.  This plan helps individuals 18 and older with a chronic illness and/or health disability who are on Medicaid (or eligible for Medicaid) and live in one of these six Western New York Counties: Erie, Niagara, Genesee, Orleans, Chautauqua or Monroe.  Kalos Health RN Care Managers coordinates health care services throughout Western New York with a vast network designed to meet the health care needs of the diverse populations we serve. 

Our Mission

Kalos is of Greek origin – meaning honorable, morally good, worthy. Living up to this meaning is a founding principle for us.  We are committed to empowering our members to achieve and maintain a healthy lifestyle that supports their personal goals. Kalos Health is committed to ensuring our members have access to quality care and services when and where they need it. We serve our members across varied cultures and communities, enabling them to be independent, because there is no place like home.

Our Vision

Kalos Health will be the premier health insurer of choice in the Western New York Region. We will provide the highest quality of care and service in our market by:

  • Ensuring our staff are highly trained, professional, dedicated, compassionate and caring;

  • Maintaining a robust provider network;

  • Improve our members quality of life by enabling them to remain in their own homes, to maintain independence and allow them to have the best health care options available;

  • Leading the transformation of health care to achieve optimal health and well-being for the individuals and communities we serve.