Kathleen joined Kalos Health in 2017 as Vice President and Executive Director, bringing with her more than 30 years of diverse experience in multiple disciplines, including health care, information technology and human resources. She has a wealth of expertise, with particular strengths in health care operations and health care information technology.
Kathleen has an accomplished record of positively affecting organizational capability and performance, and she is a proven leader who has successfully coached staff and developed teams to generate optimal efficiency and deliver results.
As the Vice President and Executive Director for Kalos Health, Inc., Kathleen oversees the management and operations of the company’s Medicare and Medicaid health insurance products. In 2018, she spearheaded the company’s expansion into the Medicare Dual Advantage plan market. Prior to joining Kalos Health, she served in a variety of director roles within the IT Division at Fidelis Care. Kathleen served in similiar capacities with BlueCross BlueShield of WNY.
Kathleen began her career by serving in the U.S. Army, and after serving 10 years on active duty, she transitioned to the U.S. Army Reserve. She retired from the military in 2008 after 29 years of service as a Brigade Command Sergeant Major. She began her civilian career at Bausch & Lomb in Rochester, NY. She holds a Bachelor of Science in business administration from Medaille College in Buffalo, NY.
Eric joined Kalos Health in 2018. As Director of Quality Healthcare Management, Eric implements protocols and improves efficiencies in both the Quality and Enrollment Departments. He spearheads the development and implementation of quality improvement interventions. Eric manages and monitors quality improvement initiatives, along with the development and implementation of preventive health and chronic disease outcome improvement interventions.
Eric holds a B.A. in Psychology from Cansisus College and a B.S. in Nursing from the State University of New York at Buffalo.
Director of Clinical Operations
Jessica joined Kalos Health in 2015. As Director of Clincial Operations, Jessica administers, directs and coordinates the provision of all covered services for Kalos Health members. She exercises oversight and managerial authority over clinical operations, utilization management, and fiscal controls.
Jessica has more than 10 years of experience in the field of healthcare most recently serving as Director of Quality Healthcare Management for Kalos Health.
She holds an A.A.S. in Nursing from Niagara Community College, B.A. from State University of New York at Buffalo, a Master of Education from State University of New York at Buffalo, a Masters of Science in Nursing and an MBA from Grand Canyon University, Phoenix, AZ.